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Questions about banking products & services

Find the information you need about our products and services.

Do you have any questions?

Find our answers to your most frequently asked questions.

More help, step by step

Select the category you are interested in and answer any questions you may have.

Accounts

Account Aggregation – Digital Banking Account Linking ServiceOpening a Current Account Online

Cards

Apply for a Credit Card Online

Digital Banking

New Customer - RegistrationOTP Code – How to Receive ItUpdate Details via eGov-KYCSWIFT Transfers – Online Tracking
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Online ανάκτηση κωδικών Digital Banking

See how simple it is

Watch the help videos for the online features we offer you.
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Get Internet Banking passwords, wherever you are

Get Digital Banking passwords, wherever you are

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Pay your bills by money transfer

Pay your bills by money transfer

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Manage your card via Internet and Mobile Banking

Manage your card via Internet and Mobile Banking

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Get the EXPRESS Personal Loan

Get the EXPRESS Personal Loan

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Enter your Internet Banking password recovery email

Provide a password recovery email for Digital Banking

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Learn how to use i-bank Trade Finance

Learn how to use i-bank Trade Finance

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-02:40
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Αποκτήστε κωδικούς πρόσβασης Internet Banking, όπου κι αν βρίσκεστε

Αποκτήστε κωδικούς πρόσβασης Digital Banking, όπου κι αν βρίσκεστε

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-03:17
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Πληρώστε τους λογαριασμούς σας με μεταφορά χρημάτων

Πληρώστε τους λογαριασμούς σας με μεταφορά χρημάτων

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-04:37
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Διαχειριστείτε την κάρτα σας μέσω του Internet και του Mobile Banking

Διαχειριστείτε την κάρτα σας μέσω του Internet και του Mobile Banking

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-01:03
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Αποκτήστε το Προσωπικό Δάνειο ΕΞΠΡΕΣ

Αποκτήστε το Προσωπικό Δάνειο ΕΞΠΡΕΣ

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-03:32
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Δηλώστε email ανάκτησης μυστικού κωδικού Internet Banking

Δηλώστε email ανάκτησης password για το Digital Banking

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-01:26
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Μάθετε πώς να χρησιμοποιείτε το i-bank Trade Finance

Μάθετε πώς να χρησιμοποιείτε το i-bank Trade Finance

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Answers for businesses

Find the answers to your frequently asked questions.

How do I obtain and disburse an express loan for my business?

How can I open a business account via Internet Banking?

How do I transfer money from my business to multiple accounts?

How do I renew my business's legal documents?

How do I make payroll payments to my business?

How do I request loan disbursement and installment payment?

How do I use the i-bank Trade Finance service?

Business videos

Discover even more solutions.

How do I make contactless transactions with my business' POS?

How can I make purchases by inserting a card into my POS?

How do I make a purchase return with my business's POS?

How do I send a package with my business's POS?

How can I use the Key2Pay service?

How can I use the e-Simplify Stores platform?

Do you have something to share with us?

From a question to a complaint, we are here to listen to you.

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